ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 2192940545
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (one-time password) verification, which will securely log you in. Once verified, you can skip using a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is available. If you still encounter issues, wait for the OTP to be sent, and if it doesn't arrive in time, contact the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to complete the account transfer process. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is downloaded, you can easily log in and start playing. This should update the app and resolve any existing problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. This means users can cash out their earned rewards, but not any bonus credits they may have accumulated.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and all bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This may extend the overall completion time due to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history, where your withdrawal should be processed within 24 hours. If it doesn't show up, their care centre is available for assistance.
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